PawPaw is an innovative Pet Insurance product for South Africa that provides cover for veterinary costs that South African pets may incur due to illness or injury. PawPaw is an affordable solution for any family with cats or dogs.

Cost per animal per month:

from 
R275 for dogs & R215 for cats

or Accidental Only Cover for both Dogs or Cats over 8 weeks, R70pm.
(Annual Payments and Paying the Vet Directly are also possible)

WHO CAN JOIN?

Pets between the age of
8 weeks and 8 years
at inception.

PAWPAW COMPREHENSIVE PLAN

• Overall Policy – NO ANNUAL LIMIT
• Age Limitation at inception – 8 weeks to 8 years
• Waiting periods – General Waiting Period – 30 days from start date of policy.
• Accidental injuries covered from date of inception.
• No Breed related conditions excluded.
• Our Claims are processed within 72 hours and payments are paid to the vet or the policyholder as required
• Pets under 4 years old qualify for a 10% discount.
• Co-Insurance Information – Pets over 4 years – 50% co-insurance period for the first six months from inception of the policy for all treatments, diagnostics and surgeries for:
• Hips, knees, elbows, shoulders and spine.
• Eyes and nictitating membranes.
• Urinary bladder system.
• Pre-authorisations (for non-emergency treatments) ensure that there are no unexpected shortfalls (should you not obtain pre-approval, your excess will carry an additional 20%, with a minimum of R500.00, for each claim not pre-authorised.)

ELECTIVE EXCESS OPTIONS

Choose your excess structure for a premium to suit your needs.

COMPREHENSIVE PLAN

WHAT’S COVERED

Treatment for acute illness and injury, includes but is not limited to;

• Consultations
• Medication
• Diagnostic investigations
• Surgery
• Pathology
• Radiology
• Chronic cover – with pre-authorization and clinical treatment protocol. Additional premium and monthly subsidy is applicable.
• Hereditary Conditions cover – provided it’s not pre-existing.
• Supportive Rehabilitation (post surgery only) – subject to pre-approval and treatment protocols. In order to qualify for cover rehabilitation treatment
  MUST commence WITHIN 2 weeks from an orthopedic surgery and will be limited to a maximum of 6 treatment sessions, not extending beyond 2
  months after the surgery date.

WHAT’S NOT COVERED

• Pre-existing conditions and any conditions that arise during any waiting period/condition-specific waiting period.
• Boarding Kennels and Catteries.
• Routine Care (de-worming, vaccinations, grooming, flea/tick treatment, prescription diets, etc.)
• Any treatments in connection with pregnancy, birthing and fertility and breeding (any complications suffered as a result of one of these), sterilization,
  artificial insemination and injuries resulting from breeding. mainstream veterinary science, including but not limited to acupuncture, physiotherapy, homeopathy.
• Hydrotherapy, rehabilitation care other than those mentioned in 1.1.2. of the policy wording.

LIFESTYLE BENEFITS - new Tame Pet App to help you manage your pet insurance cover

The  Lifestyle benefit will pay up to a maximum of R1000.00 per policy year towards the costs of:

• An annual health check
• Socialisation classes
• Cremation and return of ashes
• Sterilisation
• Vaccination
• Deworming
• Tick and flea control
• Teeth cleaning
• Spas and Grooming
• Doggy Daycare
• Tame Pet App – STD Package, offering chat with a vet within operating hours (9am -9pm daily) and includes:  
  2 x *Instant Video Call Consults per month
  2 x Chats, which include Messaging, uploading photos, videos and sharing your pet profile
  *Instant Video Call – max within 5 mins.

  You can  download the  Tame Pet App  from Google Play  or
  Itunes / App store and we will soon be rolling out web access.
  Use your PawPaw policy number for
  your free access to the STD Package.

LIVE VETERINARY CARE ON DEMAND

WHO CAN JOIN?

From 8 weeks and up at inception

PAWPAW ACCIDENT 10 PLAN - Apply Now

• Premium – R70pm
• Annual Limit – R10,000.00 per policy year
• Age Limitation at inception – 8 weeks and over
• Excess – Standard excess: All claims will carry 15% excess, with a minimum of R250.00 per claim.
• NO WAITING PERIOD!

PAWPAW ACCIDENT 20 PLAN - Apply Now

• Premium – R140pm
• Annual Limit – R20,000.00 per policy year
• Age Limitation at inception – 8 weeks and over
• Excess – Standard excess: All claims will carry 15% excess, with a minimum of R250.00 per claim.
• NO WAITING PERIOD!

WHAT’S COVERED IN THE ACCIDENT PLAN

Your pet is covered for injury or any unforeseen incidents such as but not limited to;

• A Motor vehicle accident.
• A burn or electrocution.
• A fall from an elevated position.
• A near drowning.
• The actions of another animal such as a cat or dog fight.
• When Max swallows your child’s toys or your puppy swallows your shoe strings this may require surgical or endoscopic removal.
• A snake bite.
• An allergic reaction to an insect bite other than tick or flea bites.
• Biliary (tick bite fever / bosluiskoors) is covered as an accident.
• Poisoning.

  OR OTHERWISE RESULTING IN:

• A fractured bone.
• A traumatic ligament or tendon injury.
• Lacerations, abrasions or wounds.
• A gastric torsion (Gastric dilation volvulus).
  *To be covered as an accidental injury, any diagnosis must be made within 48 hours of the time of the accident.

WHAT’S NOT COVERED IN THE ACCIDENT PLAN

• Any sickness, disease, infection or any change in a pets health which is not caused by an accidental injury.
• Any invoices submitted more than 60 days after the date of the last treatment.
• The costs for any treatments for injuries incurred outside of the Republic of South Africa.
• Any treatment by person/s not registered with the South African Veterinary Council.
• Any allergic reaction to a vaccine or medication.
• Any surgical items that can be used more than once. These are non-chargeable items.
• The costs of any prosthesis, implants or transplantation.
• Any injury caused by negligence. P.UMA will report all abuse to the S.P.C.A

Contact us for PawPaw Pet Insurance

GVC Brokers, Unit B16, Pinelands Business Park, New Mill Road, Pinelands, Cape Town, 7405
PO Box 38692, Pinelands, Cape Town, 7430
T 0215315882  /   0215315855

For Pre-Authorisations, please call 0215315882

C 082 464 9146 (Whatsapp - Emergencies and After Hours)
E info@gvcbrokers.co.za

Your PawPaw Pet Insurance Broker: GVC Brokers FSP12925

The insurer of PawPaw Pet Insurance: Renasa Insurance Company Ltd - Reg. No. 1998/000916/06 - VAT No. 4290173253 - FSP No. 15491 
Underwriting Manager of PawPaw Pet Insurance: Pet Underwriting Managing Agency - Reg. No. 2011/107009107 - VAT No. 4280260425 - FSP No. 44387